Coronavirus Travel Advice

Travel guidance. Plan ahead. Regularly sanitise your hands. Open a window where you can. Wear a face covering in crowded and enclosed areas. Please remember that some people may not be able to wear one.

Latest guidance in England

You are not required to wear a face covering but the government suggests you continue to wear one in crowded and indoor spaces where you may come into contact with people you do not normally meet.
There is no longer a legal requirement for people with COVID-19 infection to self-isolate. However, if you have any of the main symptoms of COVID-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people.

Face coverings recommended on public transport

Face coverings are recommended on public transport and in enclosed/crowded stations where you may come into contact with other people you do not normally meet.

Operators are free to set their own requirements for wearing face coverings and you should check with the operator of the service you are using before travelling.

Please keep in mind that some people are unable to wear face coverings.

When wearing a face covering:

Wear it over your nose and mouth
It is important to wash or sanitise your hands before and after touching your face covering
If wearing a disposable face covering, use a ‘black bag’ waste bin or litter bin to dispose of it. You should not put face coverings in a recycling bin or drop them as litter
Be mindful that a face covering may inhibit communication with people who rely on lip reading, facial expressions and clear sound

You may wish to consider the following in order to help you travel safely:

Plan your journey in advance and check if there are any planned disruptions to your route
Check with your operator regarding any policies they may have in place, you can find contact details in our help centre
While waiting for a service to arrive, stay outdoors where it is possible
Open or keep windows open for ventilation where it is possible for you to do so
Wash or sanitise your hands regularly
Avoid touching your face
Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing
Dispose of waste safely, including items such as used disposable face coverings
Be aware of people who are pregnant, older or have disabilities, and who may require a seat or extra space

Find out more about what to do if you have COVID-19.

This guidance applies to England only.

If you are crossing from England into Northern Ireland, Scotland or Wales, you should plan ahead and ensure you understand and comply with the rules for the whole of your journey.

Find out more at Gov.UK

Frequently asked questions

How are you keeping passengers safe at bus stops and buses?

Bus services are operated by commercial operators, all of them are carrying out extra cleaning of their buses. Some bus operators may be providing hand sanitiser on board. If you’d like more information, find out who runs your bus service and their contact/website details.

Bus stops are managed by Local Authorities.

Can I pay with cash on the bus?

We are encouraging everyone to pay by contactless if they can. Most services will be accepting cash on board, but to minimise risk of transmission please use the correct change. Contact the bus operator in advance if you’d like more information. Find out who runs your bus service and their contact/website details.

I have more questions about bus services, how can I contact you? What are your opening times?

For any bus service queries, please contact the bus operator or visit their website. Find out who runs your bus service and their contact/website details.
- Find bus operators contact details
Two major bus operators in the West of England have launched an update to their mobile apps which allows passengers to see live locations and capacity for their buses.

For more information, and links to download their apps, please visit the following pages (external):
- First Bus App (it also shows if the wheelchair space is occupied)
- Stagecoach Bus App
Our Routes & Timetables page has current and upcoming timetables for the majority of services.
- Routes & Timetables on Travelwest

A38 Almondsbury overnight closure between 01/06/2022 – 02/06/2022 and 06/06/2022 – 10/06/2022. For more info, please visit https://t.co/6CFYpqPX7p #TwBus GW