Travel guidance. Plan ahead. Regularly sanitise your hands. Open a window where you can. Wear a face covering in crowded and enclosed areas. Please remember that some people may not be able to wear one.

Latest guidance in England

As COVID-19 restrictions are lifted, it is important that we all use personal judgement to manage our own risk. While no situation is risk free, there are actions we can take to protect ourselves and others around us when travelling.

Following this guidance will help you stay safe and protect others by controlling the spread. Every action to help reduce the spread will reduce any further resurgence of the virus in the coming months.

Jump to:

Face coverings compulsory on public transport

Face coverings must be worn when using public transport, including in buses, coaches, trains, taxis and at enclosed bus, coach and rail stations. Exemptions apply.

When wearing a face covering:

  • It is important to wash or sanitise your hands before and after touching your face covering
  • If wearing a disposable face covering, use a ‘black bag’ waste bin or litter bin to dispose of it. You should not put face coverings in a recycling bin or drop them as litter
  • Be mindful that a face covering may inhibit communication with people who rely on lip reading, facial expressions and clear sound

Before travelling

You may wish to consider the following in order to help you to travel safely:

You must not travel at all if you

Find out whether you need to self-isolate and how you can protect others if:

If you get any COVID-19 symptoms, self-isolate immediately and get a PCR test.

Find out more about what to do if you have COVID-19.

This guidance applies to England only.

If you are crossing from England into Northern Ireland, Scotland or Wales, you should plan ahead and ensure you understand and comply with the rules for the whole of your journey.

Safer travel guidance

  • When travelling, you may decide to walk or cycle to your destination or for part of your journey.

    Check our Active Travel page for tips and help planning your journey.

    Wash your hands for at least 20 seconds or sanitise your hands before and after cycling.

  • On your journey:

    • wait for passengers to get off first before you board;
    • please open windows to help with ventilation;
    • face coverings are required on public transport, exemptions apply. Visit Gov.UK for a full list of exemptions;
    • wash or sanitise your hands regularly;
    • avoid touching your face;
    • cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing;
    • avoid consuming food and drink on public transport, where possible;
    • be aware that some individuals may have hidden disabilities;
    • choose contactless payment to buy tickets, where possible.

    Always wash and sanitise your hands for 20 seconds before and after your journey.

    • Where possible, check in using the NHS COVID-19 app if you enter a venue that has an official NHS COVID-19 QR code poster at the entrance – alternatively, you can provide your contact details.

    Seek assistance if you need it

    If you require assistance when travelling, contact your transport operator as you would normally do. Assistance is still being provided, but bus operators may be providing it in a different way. To find out who runs your bus service and their contact/website details, please use the search on this page.

  • It is recommended you wear a face covering when travelling in a private vehicle with people you do not usually meet.

    Plan your route, including any breaks, before setting out.

    Download the NHS COVID-19 app, if possible.

    On your journey, open windows to let fresh air in where possible.

    At garages, petrol stations and motorway services, where possible, check in using the NHS COVID-19 app if you enter a venue that has an official NHS COVID-19 QR code poster at the entrance. Alternatively, you can provide your contact details.

    Wash your hands for at least 20 seconds or sanitise your hands often, and always when exiting or re-entering your vehicle.

  • Even after you have received a vaccine, you should continue to follow this guidance on how to travel safely when using taxis or private hire vehicles.

    Follow the advice of the operator and driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

    You must wear a face covering when using a taxi or private hire vehicle. Unless you’re exempt.

    You should use contactless payment if possible, or find out if you can pay online in advance.
    Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

    Where possible open windows for ventilation when in the vehicle.

    When finishing your journey, wash your hands for at least 20 seconds or sanitise your hands as soon as possible.

Frequently asked questions


Latest tweets


Published date01/12/2021Published time10:55

York Road with Whitehouse Street has temporary signals for road works, expect long delays on York Road. Please use an alternative route if possible. #TWtraffic #Bristol MK


Published date30/11/2021Published time20:00

Do you live near, or travel along, the A37 & A367? Tell us your thoughts and help us make choices and put together proposals to improve these routes with better bus, cycling and walking journeys 👉 #A37A367survey


Published date30/11/2021Published time18:00

New developments in North Somerset will now be required to provide electric vehicle (EV) charging provision among a range of other improvements.


Published date30/11/2021Published time16:30

Upper Maudlin Street between St Michael’s Hill and the BRI is now fully clear and reopened following the earlier police incident which blocked the road. Traffic returning to normal. #twTraffic #Bristol AC