As part of the handover and return of vans we will ensure we comply with current restrictions and guidance around operating safely during Covid-19.

All vehicles will be fully cleaned prior to loan.

The vehicle collection and return address is:

Bristol City Council Fleet Services,

Sandy Park Road Depot, Sandy Park Road,

Bristol BS4 3NZ

The vehicle will be insured under a fully comprehensive vehicle insurance policy. Up to five drivers in each business/organisation can be insured to drive the leased vehicle but there are ‘driver acceptance criteria’ around age, penalty points and licence disqualification:

• Drivers cannot borrow a vehicle under this scheme if they have points or a combination of points related to serious driving offences.
• The number of penalty points cannot exceed six in total in the past three years.
• The insured vehicle can only be driven by someone with a minimum age of 25 and a maximum age of 75 and they must have held a full UK/EU licence for two years.

The insured vehicle cannot be loaned or driven by persons:

• Convicted of an offence in connection with the driving of a motor vehicle or any person that has had their driving licence endorsed or suspended
• Who have had their insurance declined and/or renewal refused or cancelled by any motor insurer
• Who are not British or EU Citizens unless they have had three years recent and regular driving experience of a motor vehicle, other than a motorcycle, in the UK
• Who whilst driving have been involved in more than one accident during the past three years

The insured vehicle cannot be used:

• For the carriage of goods of an explosive, dangerous or hazardous nature. If you’re are unsure, please discuss prior to the loan commencing
• For the carriage of goods or passengers for hire and reward or for any other form of profit or remuneration (this applies to couriers delivering door to door or services carrying people such as taxi drivers). If you’re interested in borrowing our electric taxis, we have a separate insurance policy which includes the carriage of passengers
• In any restricted or hazardous locations without prior and express agreement by Bristol City Council &/or their Insurers

The vehicles are new and electric vehicles have fewer moving parts to go wrong so breakdown, maintenance and repair is rare. But to give you peace of mind contact details of who to call if you need assistance associated with a fault or breakdown will be provided as part of your induction on the day you collect your loan vehicle.

A £250 deposit will need to be paid by card to Bristol City Council in advance of the handover day. This is refundable on condition that the vehicle is returned with no damage. If the vehicle is returned damaged, the council reserves the right to withhold the deposit. If repair work exceeds the deposit, the business/organisation would be liable for the balance.

You will be charged for:

• Lost Keys (manufacturer fee per key + £25 administration fee plus VAT)
• Lost or damaged vehicle charging leads (manufacturer fee + £25 administration fee plus VAT)
• Late return of vehicle (£50 fee plus VAT)
• Failure to settle parking/driving penalties on request (£25 fee plus VAT)
• Vehicle returns with signs of smoking (£100 fee plus VAT for full interior valet)

The business/organisation is responsible and liable for any parking, driving penalty, congestion or clean air zone charge imposed that is relevant to the van during your loan period.

• The business/organisation will need to read and sign a loan agreement in advance of the the day of handover. The agreement will be sent to you in advance of the collection date.
• To review how successful the scheme is, you need to complete a short online questionnaire when we handover the electric van and on the day you return the van and the keys. Each will take no more than 15 minutes to complete.