Please click here for important travel advice regarding Coronavirus.

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Major Updates

  • Start: 17/03/20 - Finish: TBC

    Last modified: 05/10/20

Staying safe when travelling

Jump to travel updates: Buses | Community TransportRail | Coaches | Road closures & roadworksBristol Ferries

As lockdown restrictions ease, pressure on public transport will increase and social distancing measures mean that buses and trains are running at reduced capacity.

Government has issued the following travel advice to protect public transport for those with no other travel options and keep passengers safe.

You can help control coronavirus and travel safely by walking and cycling, if you can. Where this is not possible, use public transport if you can. You can also help control coronavirus by:

  • working from home where possible
  • washing or sanitising your hands regularly
  • keeping your distance when you travel, where possible
  • avoiding the busiest routes, as well as busy times like the rush hour
  • wear a face covering over your nose and mouth when on public transport to protect others, unless you are exempt
  • wear a face covering over your nose and mouth when inside enclosed transport hubs such as bus and rail stations, unless you are exempt

You should not travel at all if you:

If you have any symptoms of coronavirus you should self-isolate at home and arrange to have a test to see if you have coronavirus.

If anyone in your household or support bubble has symptoms of coronavirus you should self-isolate.

Full guidance can be found on Gov.UK.

Plan your journey. Plan ahead and use a direct route. Plan your journey in advance and avoid busy times and routes. You must wear a face covering on public transport unless you are exempt. If you require assistance you should continue to request this as you normally would. Wash or sanitise your hands before beginning your journey. On your journey. Maintain 2 metre distance where possible. You must wear a face covering on public transport unless you are exempt. Use contactless payment where possible. Be patient and follow instructions from transport staff. Avoid facing other passengers if you can. Completing your journey. When finishing your journey you should: Follow guidance at your destination. Walk and cycle from public transport to your destination, where possible. Wash or sanitise your hands as soon as possible. For further information visit gov.uk/coronavirus

  • Checklist for safer travel

    Plan your journey

    • can I walk or cycle to my destination?
    • have I checked the latest travel advice from my transport operator?
    • have I booked my travel ticket online, bought a pass or checked if contactless payment is possible?
    • have I planned my journey to minimise crowded areas and allow for delays?
    • am I taking the most direct route to my destination?

    What to take with you

    • a face covering -for longer journeys, take more than one face covering and a plastic bag for used face coverings
    • a plan for the journey
    • tickets, contactless payment card or pass
    • phone, if needed for travel updates, tickets, contactless payments
    • hand sanitiser
    • essential medicines
    • tissues
  • Walking and cycling

    Walking and cycling will reduce pressure on the public transport system and the road network. Consider walking and cycling if you can. Local cycling schemes can be used.

    Where possible, try to maintain social distancing when you walk or cycle (stand at least 2 metres apart), for example when approaching or passing other pedestrians or waiting at crossings and traffic lights.

    Always wash your hands for at least 20 seconds or sanitise your hands before and after you journey.

  • Public Transport

    Public transport is still operating at a reduced capacity. Continue to walk or cycle, if you can. 

    If you can only make your journey via public transport, follow the guidelines below:

    On your journey:

    • wait for passengers to get off first before you board;
    • ensure you maintain social distancing (2 metres were possible), including at busy entrances, exits, under canopies, bus stops, platforms or outside of stations;
    • face coverings are mandatory on public transport, you must wear them over your nose and mouth:
    • be prepared to queue or take a different entrance or exit at stations;
    • when buses show a bus full sign:
      • be prepared to wait if your bus is showing a bus full sign even if it appears to have space
      • the bus will only stop when people want to get off
      • if they do stop they will normally only be able to let one passenger on for each one that gets off
      • if someone with a visual impairment is at the stop please let them know if the bus is full;
    • wait for the next service if you cannot safely keep your distance on board a train, bus or coach;
    • respect other people’s space while travelling;
    • avoid consuming food and drink on public transport, where possible;
    • be aware of pregnant, older and disabled people who may require a seat or extra space;
    • be aware that some individuals may have hidden disabilities;
    • choose contactless payment to buy tickets, where possible;
    • if you can, travel at off-peak times (in normal circumstances, off-peak would be from 09:00 Mondays to Fridays. However, due to the current pandemic, bus operators have reported different peak periods on their services, this could be from around 11am until 2:30pm. This may vary by bus route, please contact the bus operator to find which is the best time to travel on your usual bus service. Weekends and Bank Holidays are off-peak all day. )

    Always wash your hands for at least 20 seconds or sanitise your hands before and after you journey.

    Enforcement of face coverings on public transport

    You are not allowed to get on public transport if you are not wearing a face covering over your nose and mouth, unless you have a legitimate reason for not wearing one. Transport staff may tell you not to board or ask you to get off.

    Some people who are exempt may choose to use cards or badges to avoid challenge, but it is important to be aware that there is no requirement to do this, and some people may choose not to. We know that many operators have taken various approaches to exemptions and helping their passengers who do not require a face covering. To supplement this, an asset has been created by the DfT in collaboration with various charity organisations to allow people who are exempt to demonstrate their exemption. You can find more details here. Materials can be printed or downloaded and we expect some people to use it when demonstrating their exemption in shops and when using public transport.

    Treat transport staff with respect and follow instructions from your transport operator. This may include:

    • notices about which seats to use or how to queue
    • additional screens, barriers or floor markings
    • requests to board through different doors or to move to less busy areas

    Seek assistance if you need it

    If you require assistance when travelling, contact your transport operator as you would normally do. Assistance is still being provided, but bus operators may be providing it in a different way. To find out who runs your bus service and their contact/website details, please use the table on this page.

    If any problems arise or you feel ill during your journey, speak to a member of transport staff. In the case of an emergency, contact the emergency services as you normally would.

    If you need help, try to keep a suitable distance from members of staff. If this isn’t possible, try to avoid physical contact and keep the time you spend near staff as short as possible.

    Other things to consider:

    • Travel may take longer than normal on some routes due to reduced capacity and social distancing measures. Allow sufficient time if your journey involves changes between different forms of transport.
    • Plan ahead by identifying alternative routes and options in case of unexpected disruption.
    • Where possible, book your travel online through your transport provider’s ticketing app or website.
    • Taking a less busy route and reducing the number of changes (for example between bus and train) will help you keep your distance from others.
    • Where travel with children is necessary, consider whether children could walk or cycle, accompanied by a responsible adult or carer, where appropriate. Social distancing applies to children as well as adults.

    Help keep our buses safe by following this guidance: You must wear a face covering on public transport, however some passengers may be exempt. Avoid standing and leave space in front and behind you where possible. Please be patient and wait for passengers to get off before you board a bus. Do not stand or queue in the aisle or next to the bus driver.

    Bus travel guidance. Stay safe: Keep 2m apart from people not in your social bubble where possible while waiting and wear a face covering, unless exempt. Look out for bus full signs, where you see one. The bus will only stop when people want to get off. If they do stop they will normally only be able to let one passenger on for each one that gets off. Be prepared to wait and please help others by prioritising those who need to travel more urgently than you.
  • Private cars and car sharing

    Plan your journey

    Plan your route, including any breaks, before setting out. Routes may be different as local areas make changes to enable social distancing. Check that your vehicle is safe and roadworthy if you haven’t used it for several weeks. People from a household or support bubble can travel together in a vehicle. You should wear a face covering over your nose and mouth in an enclosed space where social distancing isn’t possible and where you will come into contact with people outside your household or support bubble. Take care to use face coverings properly.

    Car sharing

    You should try not to share a vehicle with those outside your household or social bubble. If you need to do this, try to:
    • share the transport with the same people each time
    • keep to small groups of people at any one time
    • open windows for ventilation
    • travel side by side or behind other people, rather than facing them, where seating arrangements allow
    • face away from each other
    • consider seating arrangements to maximise distance between people in the vehicle
    • clean your car between journeys using standard cleaning products - make sure you clean door handles and other areas that people may touch
    • ask the driver and passengers to wear a face covering over their nose and mouth
    How to dispose of used face coverings.

    On your journey

    Expect more pedestrians and cyclists, especially at peak times of day. Where possible, allow other road users to maintain social distancing. For example, give cyclists space at traffic lights. Limit the time you spend at garages, petrol stations and motorway services. Try to keep your distance from other people and if possible pay by contactless. Wash your hands for at least 20 seconds or sanitise your hands often, and always when exiting or re-entering your vehicle.
  • Taxis and private hire vehicles
    • You should wear a face covering over your nose and mouth when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.
    • At taxi ranks try to keep your distance from people outside your household, where possible (at least 2 metres).
    • When travelling in taxis or private hire vehicles follow the advice of the driver. For example, you may be asked to sit in the back left hand seat if travelling alone.
    • You may want to check with your taxi operator before travelling if they have put any additional measures in place.
    • Always wash your hands for at least 20 seconds or sanitise your hands before and after you journey.

Latest travel updates

Please see below for the latest travel updates. We will be updating this page as new information reaches us.

This page was last updated at 07:30 on 29th August 2020.

More advice

Are you a key worker?

See our travel advice for key workers, including some local offers.

Are you going back to school?

See our back to school travel advice page.

Buses

You must wear a face covering on buses and inside enclosed bus stations. Exemptions to the rule include young children, disabled people and those with breathing difficulties.

Finding the status of your bus service

Most bus services are now operating, with a few exceptions which have been identified in the table below. This list is valid from 6th September 2020.

  • Frequently asked questions

    How are you keeping passengers safe at bus stops and buses?

    Bus services are operated by commercial operators, all of them are carrying out extra cleaning of their buses. Some bus operators may be providing hand sanitiser on board. If you'd like more information, find out who runs your bus service and their contact/website details by using the table on this page.

    Bus stops are managed by Local Authorities, however, we have been working closely with them to install posters at bus stops with safe travel guidance such as wearing face coverings and social distancing.

    What happens if the last service of the day is full?

    We advise you to travel before the last service of the day, if you can.

    If you must travel on the last service, please contact the bus operator in advance to find out if they have any processes in place. To find out who runs your bus service and their contact/website details please use the table on this page.

    Can I pay with cash on the bus?

    We are encouraging everyone to pay by contactless if they can. Most services will be accepting cash on board, but to minimise risk of transmission please use the correct change. Contact the bus operator in advance to check if they're accepting cash on their service. To find out who runs your bus service and their contact/website details please use the table on this page.

    I have more questions about bus services, how can I contact you? What are your opening times?

    For any bus service queries, please contact the bus operator or visit their website. To find out who runs your bus service and their contact/website details please use the table on this page.

  • Is there a way to see how full my bus is?

    Two major bus operators in the West of England have launched an update to their mobile apps which allows passengers to see live locations and capacity for their buses.

    For more information, and links to download their apps, please visit the following pages (external):

  • Where can I find current and upcoming timetables for the bus service I need?

    Our Routes & Timetables page has current and upcoming timetables for the majority of services. Where timetables are not available on our website, please check with the operator.

    If you prefer, below are direct links to where two of the major operators in the West of England are hosting their timetables:

Bus services not operating

Please note that the below list is valid from 6th September 2020.

ServiceRouteOperatorStatus
3A (Bristol)Bristol Centre - Aztec WestFirst BusesNo Service
3BParkway Station - Aztec WestStagecoach WestService withdrawn
3C (Bristol)Clifton - Aztec WestStagecoach WestNo Service
9 (Bristol)Temple Meads - Redland - Clifton Down Shopping Centre - Redland - Temple MeadsFirst busesService withdrawn, please see Service 72/72a for an alternative service.
9 (Bath)Bath Centre - Upper WestonFirst busesService withdrawn, please see service 20a/c for an alternative service.
11ASouthmead - AvonmouthStagecoach WestRenumbered service 10
20 (Bath)University of Bath - Bath Centre - TwertonFirst busesRenumbered 20a/20c. Service will operate a circular route combining services 9/20/U2
22 (Bristol)Bristol Centre - HighridgeFirst busesNo Service
24 (North Somerset)Weston-super-Mare - Uphill - Hutton - Weston-super-MareCitistarService withdrawn
24A (Bristol)Ashton Gate - Ashton ValeFirst busesNo Service
42A (Bristol)Bristol Centre - KingswoodFirst busesNo Service
62 (Somerset)Weston-super-Mare - Banwell - Rooksbridge - Bridgwater CollegeBakers DolphinNo Service
64 (Wiltshire)Paxcroft Mead - Hilperton - Bradford-on-Avon - BathBeeline CoachesNo Service
71 (Bristol)UWE Bower Ashton Campus - City Centre - UWE Frenchay CampusFirst busesNo Service
77 (South Gloucestershire)Bristol Centre - Westbury - Southmead Hospital - Bristol Station - ThornburyStagecoach WestService withdrawn, replaced by services 10 and 13
86 (Wiltshire)Semington - Holt - BathBeeline CoachesNo Service
135 (North Somerset)Bishop Sutton - Winford - Weston-super-MareCitistarService withdrawn
177 (Bath/Bristol)Bristol - Pensford - Paulton - Midsomer NortonFirst busesService withdrawn. Alternative service provided by 178 & 376.
508 (Bristol)Southmead - Bentry - Sea Mills - ShirehamptonStagecoach WestService withdrawn, please see service 13 for an alternative.
625 (South Gloucesetrshire)Severn Beach - Cribbs Causeway - UWE FrenchayStagecoach WestService withdrawn, please see service 12 for an alternative.
A1 (North Somerset)Bristol - Bristol International AirportFirst busesService suspended until January 2021.
Please use A2
A3 (North Somerset)Weston-super-Mare - Congresbury - Bristol AirportFirst busesService suspended until January 2021.
m3 (Bristol)Bristol Centre - UWE - Emersons GreenFirst busesNo Service
U2 (Bath)Bath University - Odd Down - Twerton - Odd Down - Bath UniversityFirst busesService withdrawn, please see service 20a/20c for an alternative service.
U6 (Bath)Bath Spa University - Twerton - Newbridge - Bath Spa UniversityFirst busesService withdrawn, please see service U5 for an alternative service.
X1x (North Somerset)Weston-super-Mare - BristolFirst busesService withdrawn
X3xBristol - PortisheadFirst busesService withdrawn. Alternative service provided by extended service X5 from Portishead to Bristol.
X4a (North Somerset)Bristol - Pill - Sheepway - PortisheadFirst busesService withdrawn
X5 (North Somerset)Portishead - Clevedon - Weston-super-MareStagecoach WestService withdrawn and partially replaced by First bus service X5
X14 (South Gloucestershire/Chepstow)Cribbs Causeway - ChepstowStagecoach WestService withdrawn
X49 (Bristol)Bristol - Staple HillFirst busesNo Service
X67 (Bath)Bath - Beckington - FromeFaresaverService withdrawn
X72 (Bath)Bath - Bathford - Melksham - DevizesFaresaverService withdrawn, please see services 271/272/273 for alternatives.
37A (Bath)Hanham - Bath City CentreFirst busesNo Service - Coming back as closed door school service 37S?
411 (South Gloucestershire)Severn Beach - Marlwood School - Thornbury The Castle SchoolStagecoach WestService withdrawn
432 (South Gloucestershire)Longwell Green - Wellsway SchoolStagecoach WestService withdrawn
860 (Gloucestershire)Gloucester - Whitminster - Katherine Lady Berkeley - Wotton-under-EdgeStagecoach WestRoute alteration. Now runs Chipping Sodbury - Wotton-under-Edge - Tetbury - Cirencester
888ASt Katherine's School - Long Cross - Westleigh VillageEurotaxis (Bristol)No Service
888BWesterleigh Village - Westbury Village - St Katherine's SchoolEurotaxis (Bristol)No Service
922 (South Gloucestershire)Tortworth - The Castle SchoolStagecoach WestService withdrawn + new 922 service Severn Beach -Thornbury service (Castle School) 2 Sept until 23rd Oct
924 (South Gloucesetrshire)Hallen - Pilning SchoolStagecoach WestService withdrawn
R2 (Bath)Southdown - Ralph Allen SchoolFirst busesService withdrawn and new R2 Service now operated by Abus.
X5 (Bristol)Novers Park - Ham Green (St Katherine's Sch)Carmel BristolService withdrawn

Community Transport

Below is information received from community transport operators regarding their services’ status. Please contact the operator directly if you require further information.
Service nameCurrent status
Age UK B&NESBuses aren’t carrying out their normal duties and have been transferred to other community activities, ie collecting and delivering shopping to people self-isolating - there have not been any suspensions or amendments to their level of operation
Bath Community TransportThey are still running a service. Currently they are transporting just one individual at a time to ensure social distancing.
Bath Dial-a-RideServices have continued but with a limit on the number of passengers per journey. The minibuses used are deep cleaned both before and after each journey, drivers wear PPE, and hand sanitiser is available.
Batheaston Neighbourhood GroupSuspended operations
Bristol Community TransportThey continue to provide a reduced service for customers who require transport to access food or attend medical appointments. They have joined with FairShare, The Marmalade Trust and Age UK to distribute food to the most vulnerable in Bristol once a week and are also in discussion with Bristol Prison regarding transporting newly released prisoners to their home in collaboration with council and delivery of medications on behalf of pharmacies
Chew Valley Community TransportLimited service. Also doing prescription deliveries.
FareCar shared taxi servicesNormal operation
Four Towns & Vale Link Community TransportThey have continued running their Ring & Ride services and contracted school runs for children of key workers / SEN on behalf of South Gloucestershire Council. They have continued to support medical appointments and have been working in partnership with Green CT to assist with the delivery of food parcels to the vulnerable who have been advised to self-isolate - http://4tvl.org.uk/coronavirus-update/
Green Community TravelOperating http://www.greencommunitytravel.co.uk/content/covid-19coronavirus-notice
Hartcliffe & Withywood Community TransportNo bus service is currently running. To ensure they continue to support their community transport members, they have been contacting them directly to see if they need anything. They are running a community hub with partnership with Bristol City Council, offering shopping, prescription collections, dog walking and a befriending phone service. They are also phoning their most vulnerable and isolated members on a weekly basis offering support and a friendly chat.
Hawkesbury Voluntary TransportSuspended operations
Keynsham & District Dial-a RideServices are still operating. There is a maximum of 3 single people in a 16-seater bus or 3 couples who are self-isolating together. The buses will be completely anti-virally cleaned between each journey so that every pickup is safe. Their drivers will also be wearing appropriate PPE.
Kingswood Community TransportCurrently they are still supporting their local food banks and IgniteLife and helping local pharmacies with prescription delivery. For their members they continue to provide transport for medical appointments and a few for essential shopping - http://kingswoodct.org.uk/news.php?ref=85
Lawrence Weston Community TransportSince lockdown LWCT have provided driver and vehicle to foodbank, for collection and delivery of food.
Midsomer Norton & Radstock Dial-a-RideA very limited service has started and this is hoped can be increased as demand is required
Midsomer Norton Community Vehicle TrustSuspended operations
Social Access Ltd They continue to provide a reduced service for customers who require transport to access food or attend medical appointments. They have joined with FairShare, The Marmalade Trust and Age UK to distribute food to the most vulnerable in Bristol once a week and are also in discussion with Bristol Prison regarding transporting newly released prisoners to their home in collaboration with council and delivery of medications on behalf of pharmacies
The Sprint Community TransportServices suspended
St Philips Community MinibusSuspended operations
SWAN Volunteer Transport SchemeService suspended. Helping deliver essential supplies
Wellow Community MinibusSuspended operations

Rail

You must wear a face covering on trains and inside enclosed rail stations. Exemptions to the rule include young children, disabled people and those with breathing difficulties.

Most trains are running, at reduced capacity. Please see National Rail for all timetable changes.

Coaches

You must wear a face covering on coaches and, from 24th July, inside enclosed bus and coach stations. Exemptions to the rule include young children, disabled people and those with breathing difficulties.


Road closures & roadworks

Planned road closures and roadworks are published by Local Authorities and Highways England on one.network.

COVID-19 related Temporary Traffic Regulation Orders (TTROs)



Bristol Ferries

You must wear a face covering on ferries. Exemptions to the rule include young children, disabled people and those with breathing difficulties.

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