If you are offered an interview for employment, a place on a course of study, work placement or voluntary role you may be eligible for a day ticket (no more than 5 will be allocated to one candidate).
If you have a formal offer of employment (paid, work placement or voluntary role) or a place on a course at an approved educational establishment you may be eligible for a single monthly bus ticket.
All bus tickets are issued based on the assessment of eligibility from our partner organisations.
Yes you can, once you’ve downloaded the app you can top up your ticket account whenever you wish to.
How do I plan my journey?
Travelwest has a journey planner, which will take you through your journey door to door: Journey Planner
Is it possible to find out if my bus is on time/ running late?
You can use the Travelwest bus checker app to check when your bus is going to arrive at the bus stop. You can download it for free on iPhone (from the iTunes store) and Android (from Google Play).
Can you bring a bicycle on a bus?
You can only bring folding bikes on the buses. There may be cycle parking facilities near where you catch the bus if you want to cycle to the bus stop.
Are the bus tickets valid on Metrobus services?
First bus M-tickets
M-tickets are valid for all First services including Metrobus routes.
At the time of writing, our multi-operator paper vouchers are unfortunately not valid for the new Metrobus services. We hope to address this with the bus operators in the future.