Chew Valley Community Transport

Providing an alternative mode of transport to people living in and around the Chew Valley.

Available services

• Voluntary Car Scheme

Operating area

Please note that the map below is merely indicative and you should always contact the operator to confirm that your location is within their operating area.

Registration and booking process for individuals

Registration process

Registration is free. Simply call the office to register.

Booking process

Simply call the office in advance to book.

Voluntary car scheme

Chew Valley Community Transport (CVCT) takes people living in and around the Chew Valley to medical appointments – including GPs, hospitals, clinics and other medical services. It is for people without transport living in the Chew Valley area (roughly villages between the A38 and A37).

We need the date of appointment, time and place of appointment, and very importantly how long the appointment is likely to be. You may need to phone the hospital if you don`t have this information. While we don’t need to know your medical condition, we do need to know of any mobility issue to help the driver. Please be aware that we are not able to take wheelchairs at present as volunteers use their own cars. 

Our drivers will take you to your appointment, wait for you up to 2 hours and bring you home. See our membership and fees section for more information about how mileage expenses for appointments are calculated and paid.

We ask passengers to cover driver mileage costs at the approved HMRC rate, which is currently 55p per mile, plus a £1 fee to help cover admin costs. Payment needs to be made to the driver.

Subject to driver availability we can take you to any medical facility in the West of England (i.e. Bristol, Bath and North East Somerset, North Somerset or South Gloucestershire), or occasionally further afield.

Passengers under 18 years old will need to be accompanied by a responsible adult.

Our drivers aren’t expected to lift folded wheelchairs or walking aids in and out of a car boot or push a passenger in a wheelchair. If you need help with this, please bring someone with you to appointments who can help you.

If this is a hospital appointment, please have the hospital letter with you when you phone.

We only expect our drivers to wait for 2 hours, so if an appointment is likely to go over this time we would need to book two drivers, one to take you in and drop you off and one to collect you when you are finished. This means you would have to pay the mileage expenses of one driver’s round trips. We can never guarantee we will get a driver as it depends on their availability, but we always do our best.

Membership and fees

New passengers should phone CVCT (Chew Valley Community Transport) on 01275 333 430 Mon to Fri, 9am to 5pm, to register. You don’t need to be a member.

You will be asked if you have any mobility aids or problems getting in and out of a car.

We ask passengers to cover driver mileage costs at the approved HMRC rate, which is currently 55p per mile, plus a £1 fee to help cover admin costs. Payment needs to be made to the driver.

Please note, we only expect our drivers to wait for 2 hours, so if an appointment is likely to go over this time, we would need to book two drivers: one to take you in and drop you off, and one to collect you when you are finished. This means you would have to pay the mileage expenses of one driver’s round trips.

Contact Us

Membership request

Please complete the below form which will be sent to the Community Transport Operator to apply for membership with them.
For any enquiries please contact the operator.

Disclaimer: Please note that the information provided on this page was supplied by the community transport operator. Costs and terms of use are set by operators and we cannot accept responsibility for incorrect or outdated information as unplanned changes may occur. If you find an error on this page please let the operator know.