Please click here for important travel advice regarding Coronavirus.

x
2

Major Updates

  • Start: 25/03/20 - Finish: TBC

    Last modified: 27/08/20

Staying safe when travelling

As lockdown restrictions ease, pressure on public transport will increase and social distancing measures mean that buses and trains are running at reduced capacity.

Government has issued the following travel advice to protect public transport for those with no other travel options and keep passengers safe.

You can help control coronavirus and travel safely by walking and cycling, if you can. Where this is not possible, use public transport if you can. You can also help control coronavirus by:

  • working from home where possible
  • washing or sanitising your hands regularly
  • keeping your distance when you travel, where possible
  • avoiding the busiest routes, as well as busy times like the rush hour
  • wear a face covering over your nose and mouth when on public transport to protect others, unless you are exempt
  • wear a face covering over your nose and mouth when inside enclosed transport hubs such as bus and rail stations, unless you are exempt

You should not travel at all if you:

If you have any symptoms of coronavirus you should self-isolate at home and arrange to have a test to see if you have coronavirus.

If anyone in your household or support bubble has symptoms of coronavirus you should self-isolate.

Full guidance can be found on Gov.UK.

Plan your journey. Plan ahead and use a direct route. Plan your journey in advance and avoid busy times and routes. You must wear a face covering on public transport unless you are exempt. If you require assistance you should continue to request this as you normally would. Wash or sanitise your hands before beginning your journey. On your journey. Maintain 2 metre distance where possible. You must wear a face covering on public transport unless you are exempt. Use contactless payment where possible. Be patient and follow instructions from transport staff. Avoid facing other passengers if you can. Completing your journey. When finishing your journey you should: Follow guidance at your destination. Walk and cycle from public transport to your destination, where possible. Wash or sanitise your hands as soon as possible. For further information visit gov.uk/coronavirus

  • Checklist for safer travel

    Plan your journey

    • can I walk or cycle to my destination?
    • have I checked the latest travel advice from my transport operator?
    • have I booked my travel ticket online, bought a pass or checked if contactless payment is possible?
    • have I planned my journey to minimise crowded areas and allow for delays?
    • am I taking the most direct route to my destination?

    What to take with you

    • a face covering -for longer journeys, take more than one face covering and a plastic bag for used face coverings
    • a plan for the journey
    • tickets, contactless payment card or pass
    • phone, if needed for travel updates, tickets, contactless payments
    • hand sanitiser
    • essential medicines
    • tissues
  • Walking and cycling

    Walking and cycling will reduce pressure on the public transport system and the road network. Consider walking and cycling if you can. Local cycling schemes can be used.

    Where possible, try to maintain social distancing when you walk or cycle (stand at least 2 metres apart), for example when approaching or passing other pedestrians or waiting at crossings and traffic lights.

    Always wash your hands for at least 20 seconds or sanitise your hands before and after you journey.

  • Public Transport

    Public transport is still operating at a reduced capacity. Continue to walk or cycle, if you can. 

    If you can only make your journey via public transport, follow the guidelines below:

    On your journey:

    • wait for passengers to get off first before you board;
    • ensure you maintain social distancing (2 metres were possible), including at busy entrances, exits, under canopies, bus stops, platforms or outside of stations;
    • face coverings are mandatory on public transport, you must wear them over your nose and mouth:
    • be prepared to queue or take a different entrance or exit at stations;
    • when buses show a bus full sign:
      • be prepared to wait if your bus is showing a bus full sign even if it appears to have space
      • the bus will only stop when people want to get off
      • if they do stop they will normally only be able to let one passenger on for each one that gets off
      • if someone with a visual impairment is at the stop please let them know if the bus is full;
    • wait for the next service if you cannot safely keep your distance on board a train, bus or coach;
    • respect other people’s space while travelling;
    • avoid consuming food and drink on public transport, where possible;
    • be aware of pregnant, older and disabled people who may require a seat or extra space;
    • be aware that some individuals may have hidden disabilities;
    • choose contactless payment to buy tickets, where possible;
    • if you can, travel at off-peak times (in normal circumstances, off-peak would be from 09:00 Mondays to Fridays. However, due to the current pandemic, bus operators have reported different peak periods on their services, this could be from around 11am until 2:30pm. This may vary by bus route, please contact the bus operator to find which is the best time to travel on your usual bus service. Weekends and Bank Holidays are off-peak all day. )

    Always wash your hands for at least 20 seconds or sanitise your hands before and after you journey.

    Enforcement of face coverings on public transport

    You are not allowed to get on public transport if you are not wearing a face covering over your nose and mouth, unless you have a legitimate reason for not wearing one. Transport staff may tell you not to board or ask you to get off.

    Some people who are exempt may choose to use cards or badges to avoid challenge, but it is important to be aware that there is no requirement to do this, and some people may choose not to. We know that many operators have taken various approaches to exemptions and helping their passengers who do not require a face covering. To supplement this, an asset has been created by the DfT in collaboration with various charity organisations to allow people who are exempt to demonstrate their exemption. You can find more details here. Materials can be printed or downloaded and we expect some people to use it when demonstrating their exemption in shops and when using public transport.

    Treat transport staff with respect and follow instructions from your transport operator. This may include:

    • notices about which seats to use or how to queue
    • additional screens, barriers or floor markings
    • requests to board through different doors or to move to less busy areas

    Seek assistance if you need it

    If you require assistance when travelling, contact your transport operator as you would normally do. Assistance is still being provided, but bus operators may be providing it in a different way. To find out who runs your bus service and their contact/website details, please use the table on this page.

    If any problems arise or you feel ill during your journey, speak to a member of transport staff. In the case of an emergency, contact the emergency services as you normally would.

    If you need help, try to keep a suitable distance from members of staff. If this isn’t possible, try to avoid physical contact and keep the time you spend near staff as short as possible.

    Other things to consider:

    • Travel may take longer than normal on some routes due to reduced capacity and social distancing measures. Allow sufficient time if your journey involves changes between different forms of transport.
    • Plan ahead by identifying alternative routes and options in case of unexpected disruption.
    • Where possible, book your travel online through your transport provider’s ticketing app or website.
    • Taking a less busy route and reducing the number of changes (for example between bus and train) will help you keep your distance from others.
    • Where travel with children is necessary, consider whether children could walk or cycle, accompanied by a responsible adult or carer, where appropriate. Social distancing applies to children as well as adults.

    Help keep our buses safe by following this guidance: You must wear a face covering on public transport, however some passengers may be exempt. Avoid standing and leave space in front and behind you where possible. Please be patient and wait for passengers to get off before you board a bus. Do not stand or queue in the aisle or next to the bus driver.

    Bus travel guidance. Stay safe: Keep 2m apart from people not in your social bubble where possible while waiting and wear a face covering, unless exempt. Look out for bus full signs, where you see one. The bus will only stop when people want to get off. If they do stop they will normally only be able to let one passenger on for each one that gets off. Be prepared to wait and please help others by prioritising those who need to travel more urgently than you.
  • Private cars and car sharing

    Plan your journey

    Plan your route, including any breaks, before setting out. Routes may be different as local areas make changes to enable social distancing. Check that your vehicle is safe and roadworthy if you haven’t used it for several weeks. People from a household or support bubble can travel together in a vehicle. You should wear a face covering over your nose and mouth in an enclosed space where social distancing isn’t possible and where you will come into contact with people outside your household or support bubble. Take care to use face coverings properly.

    Car sharing

    You should try not to share a vehicle with those outside your household or social bubble. If you need to do this, try to:
    • share the transport with the same people each time
    • keep to small groups of people at any one time
    • open windows for ventilation
    • travel side by side or behind other people, rather than facing them, where seating arrangements allow
    • face away from each other
    • consider seating arrangements to maximise distance between people in the vehicle
    • clean your car between journeys using standard cleaning products - make sure you clean door handles and other areas that people may touch
    • ask the driver and passengers to wear a face covering over their nose and mouth
    How to dispose of used face coverings.

    On your journey

    Expect more pedestrians and cyclists, especially at peak times of day. Where possible, allow other road users to maintain social distancing. For example, give cyclists space at traffic lights. Limit the time you spend at garages, petrol stations and motorway services. Try to keep your distance from other people and if possible pay by contactless. Wash your hands for at least 20 seconds or sanitise your hands often, and always when exiting or re-entering your vehicle.
  • Taxis and private hire vehicles
    • You should wear a face covering over your nose and mouth when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.
    • At taxi ranks try to keep your distance from people outside your household, where possible (at least 2 metres).
    • When travelling in taxis or private hire vehicles follow the advice of the driver. For example, you may be asked to sit in the back left hand seat if travelling alone.
    • You may want to check with your taxi operator before travelling if they have put any additional measures in place.
    • Always wash your hands for at least 20 seconds or sanitise your hands before and after you journey.

Travel info for key workers in Bath & North East Somerset, Bristol, North Somerset and South Gloucestershire

This page was last updated at 8:30am on 30th July 2020.

Bath & North East Somerset

Travel advice for key workers travelling in the Bath & North East Somerset Area

Car rental

  • NHS, hospice, care home, community meal service or food bank workers/volunteers can rent a car for free from Karshare

Car parking

Buses

Buses are running at around 50% capacity:

    1. You can check the best bus services from your location by using our journey planner, it is showing the best options based on the latest service changes
    2. You can keep up to date on the status of any bus service on our Coronavirus Travel Advice page

Cycling

Rail

You can check any rail service operating status on National Rail enquiries.

Bristol

Travel advice for key workers in the Bristol area.

Car rental

  • NHS, hospice, care home, community meal service or food bank workers/volunteers can rent a car for free from Karshare

Car parking

  • Bristol City Council announced free parking for NHS staff and care workers:
    • at any council owned car park
    • at on street pay and display bays
    • at residents’ parking zones, including shared use bays

Buses

Cycling

Rail

You can check any rail service operating status on National Rail enquiries.

If you’re heading to the BRI, Children’s Hospital or St Michaels Hospital there is a free shuttle bus service from Bristol Temple Meads, check the info in the Buses section above.

North Somerset

Travel advice for key workers in the North Somerset area.

Car rental

  • NHS, hospice, care home, community meal service or food bank workers/volunteers can rent a car for free from Karshare

Buses

Buses are running at around 50% capacity:

    1. You can check the best bus services from your location by using our journey planner, it is showing the best options based on the latest service changes
    2. You can keep up to date on the status of any bus service on our Coronavirus Travel Advice page

Cycling

Rail

You can check any rail service operating status on National Rail enquiries.

South Gloucestershire

Travel advice for key workers in the South Gloucestershire area.

Car rental

  • NHS, hospice, care home, community meal service or food bank workers/volunteers can rent a car for free from Karshare

Buses

Buses are running at around 50% capacity:

    1. You can check the best bus services from your location by using our journey planner, it is showing the best options based on the latest service changes
    2. You can keep up to date on the status of any bus service on our Coronavirus Travel Advice page

Cycling

Rail

You can check any rail service operating status on National Rail enquiries.

Subscribe to travel updates, news, and offers

By signing up you are agreeing to our terms and conditions and privacy policy Preferences