Community transport operates across the West of England area, providing a variety of services to help people who cannot use public transport due to lack of availability or for people without access to suitable transport.

Covid-19 disruption

Please note that due to the Covid-19 pandemic public transport services may be operating a different route, timetable or be temporarily suspended. Visit our Coronavirus Travel Advice page for more information.

To use community transport you need to register by calling the telephone number of the operator/service you wish to use. Once it is established that you are eligible, you can make your booking. Journeys are usually booked with at least 24 hours notice and you agree your pick up and drop off points and times.

Regular bookings can also be made with some providers. Each service operates differently and covers different areas, so please check when making your booking. Fares vary so please contact the individual operator for details.

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Types of transport

Dial-a-ride offering door-to-door transport

The service provides individual members with door to door transport either using minibuses or cars and can be used for a number of trip purposes. Needs to be pre-booked by individuals who become members of the organisation providing the transport.

Trips and excursions

Some of the community transport schemes run trips and excursions throughout the year to places of interest either within the area or further afield.

Community car schemes

An organised form of lift giving, where volunteers use their own cars to provide door to door journeys for people without transport. Passengers are charged a rate per mile for their journeys to cover drivers’ costs.

Community transport schemes are always looking for volunteer drivers who can offer either regular or occasional help, contact your local community transport operator directly for more information.

Accessible minibuses for hire by community groups

Vehicles owned by community groups are made available to other local organisations for low cost hire. These can be used for a number of different purposes, including leisure, social events and education.


Community transport operators

West of England Combined Authority area

Bath & North East Somerset, Bristol and South Gloucestershire

OperatorServicesAreaContact details
Age UK B&NESThis service provides transport for AgeUK B&NES community and social groups. It is also available to other community groups. Bath & North East SomersetTelephone: 01225 466135
Email: reception@ageukbanes.co.uk
https://www.ageuk.org.uk/bathandnortheastsomerset/
Bath Community TransportThis service only provides transport for registered user groups, to take members on group trips.Bath & North East SomersetTelephone: 01225 832317
Email: bct.buses@bathct.org.uk
Batheaston Neighbourhood GroupThis service is for people registered with Batheaston Surgery only. You can use the service for journeys to hospital, doctors and other medical appointments.

Covers: Batheaston, Bath.
Bath & North East SomersetTelephone: 01225 859843
Bathford LinkThis service is for residents of Kingsdown and Bathford (including Warleigh and Shockerwick). It offers people who cannot access conventional public transport journeys to medical appointments, dentists, hairdressers and opticians.

Covers: Batheaston, Bath, Bristol, Shepton Mallet, Devizes.
Bath & North East SomersetTelephone: 07870666582
Bristol Dial-a-Ride Social AccessMembership to a door to door minibus service with wheelchair access for people who have difficulty using public transport.BristolTelephone: 0845 130 1875
Register membership online
http://bristolcommunitytransport.org.uk/bristol_community_transport/transport_for_individuals/bristol_dial-a-ride
CATTFully accessible transport service for its members based in South Bristol. The service offers trips to Local Shops, Health and Community Centres, Dentists and Leisure Complex.BristolTelephone: 0117 377 3451
Email: thecattbus@hwcp.org.uk
https://hwcp.org.uk/catt-community-transport/
Chew Valley Community TransportThis service is for Chew Valley residents with medical needs who cannot access other transport. You can use the service for journeys to hospital, doctors and other medical appointments.

Covers: Bath and North East Somerset villages of the Chew Valley, Winford, Felton and Clutton areas.
Bath & North East SomersetTelephone: 01275 333430
Dial-a-Ride, BathDoor-to-door, fully accessible minibus service for people who cannot use conventional public transport. You can use this service to go shopping, attend appointments and play an active part in community life.

Covers the area within the Bath city boundaries.
Bath & North East SomersetTelephone: 01225 335019
https://beta.bathnes.gov.uk/parking-and-travel/community-transport/dial-ride-bath
Dial-a-Ride, Keynsham and DistrictDoor-to-door, fully accessible minibus service for people who cannot use conventional public transport. You can use this service to go shopping, attend appointments and play an active part in community life.

Covers: Keynsham & surrounding.
Bath & North East SomersetTelephone: 01225 395628
https://beta.bathnes.gov.uk/parking-and-travel/community-transport/dial-ride-keynsham-and-district
Fare carThis is a safe and friendly shared taxi service to and from Bath city centre at subsidised rates.

Covers: Langridge and Northend, Combe Hay, Shoscombe, South Stoke and Wellow.
Bath & North East SomersetTelephone: 01225 394909
https://beta.bathnes.gov.uk/fare-car-0
Farmborough Good NeighboursThis service only provides transport for Farmborough residents with medical needs. You can use the service for journeys to hospital, doctors and other medical appointments. Bath & North East SomersetTelephone: 01761750826
Four Towns and Vale Link Community TransportGroup hire, dial-a-ride & voluntary car.South GloucestershireTelephone: 01454 250500
Email: info@4tvl.org.uk
http://www.4tvl.org.uk/
Green Community Travel (formerly Yate CT)Group hire, ring and ride & voluntary car.South GloucestershireRing & Ride 0845 241 0985; Office 01454 228706
Email: admin@greencommunitytravel.co.uk
www.greencommunitytravel.co.uk
Hawkesbury Voluntary Transport (HVT)Voluntary car.South GloucestershireBookings: 0797 206 5665, General Enquiries: 01454 238 788
Keynsham and Saltford Friends in NeedAccepts requests from doctor’s surgeries for transport for elderly and housebound clients to go to doctors, dentist and hospital appointments. The client must be mobile and does not transport wheelchair users.

Covers: Keynsham, Saltford, and transport to Bath and Bristol hospitals but not Southmead Hospital.
Bath & North East SomersetTelephone: 01179863610
Kingswood Community TransportGroup hire & dial-a-ride.South GloucestershireTelephone: 0117 9616016
www.kingswoodct.org.uk
Lawrence Weston Community TransportOperates a wheelchair friendly bus service for the community through the week from Lawrence Weston to a number of locations.BristolTelephone: 0117 329 4647
http://lwct.btck.co.uk/
Limpley Stoke and Freshford Transport LinkThis service is for people who cannot access conventional public transport. You can use this service to go shopping, attend medical appointments and play an active part in community life.

Covers: Bath and North East Somerset and Mendip areas.
Bath & North East SomersetTelephone: 07714 169216
http://www.freshfordvillage.com/transport-1/the-link
Mede SprintMembership to a door to door community transport service (including wheelchair access) available weekdays to anyone living or working in Knowle West.BristolTelephone: 0117 904 8215
Email: themede@hotmail.com
https://www.merrywoodpractice.nhs.uk/contact/find-us
Midsomer Norton and Radstock Community Service Vehicle TrustThis service is for people who cannot access conventional public transport. You can use this service to go shopping, attend medical appointments and play an active part in community life. This service provides transport to registered charity groups only.

Covers: Peasedown, Radstock, Midsomer Norton, Timsbury.
Bath & North East SomersetNew bookings & membership enquiries: 01761 452585
Repeat bookings: 01761 753979
https://midnortonandradstockminibus.btck.co.uk/
Midsomer Norton and Radstock Dial-a-RideDial-a-Ride is a door-to-door, fully accessible minibus service for people who cannot use conventional public transport. You can use this service to go shopping, attend appointments and play an active part in community life.

Covers: Midsomer Norton, Radstock, & surrounding.
Bath & North East Somersethttps://beta.bathnes.gov.uk/parking-and-travel/community-transport/midsomer-norton-and-radstock-dial-ride
Patchway Minibus CommitteeGroup hire.South GloucestershireTelephone: 0117 9314248 or 07976 655941
ShopmobilityManual and powered wheelchairs, and scooters, to help people with mobility impairments get about in Broadmead, Cabot Circus and central Bristol.BristolTelephone: 0117 9559083
Email: admin@bristolshopmobility.co.uk
http://www.bristolshopmobility.co.uk/
St Philip’s Community MinibusThis service provides vehicles for community groups and charities. Groups need to be registered with the scheme and have to provide their own driver.Bath & North East SomersetTelephone: 01225 835228
https://www.stphilipstjames.org/st-philips-community-minibus/
SWAN Volunteer Transport SchemeThis service is for older, frail or disabled people on low incomes living in Bath and North East Somerset. You can use the service for journeys for visiting friends or family, attending social activities, health related appointments, shopping, attending training or educational facilities, or simply for a trip out.Bath & North East SomersetTelephone: 01761 439548
Email: swan.transport@btconnect.com
http://swan.btck.co.uk/TransportScheme
Wellow Community MinibusThis service is for residents of Wellow who cannot access conventional public transport, and need to travel to and from Bath. You can use this service to go shopping, attend medical appointments and play an active part in community life.

Covers: Wellow, Bath (Riverside car park, Odd Down Park & Ride, St Gregory’s).
Bath & North East Somersethttp://www.wellowparish.info/Group&Societies/Wellow%20Community%20Minibus.htm

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