Disabled person in wheelchair scanning concessionary pass on metrobus

find all the information you need about metrobus tickets and how to buy them

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ticket validity

Tickets for metrobus follow First Bus’s fare structure and most tickets for First Bus services can also be used on metrobus. BristolRider tickets are also accepted. What’s more, all metrobus services operate within the Bristol Zone. Simple!

FREQUENTLY ASKED QUESTIONS

  • Yes. English concessionary bus passes (‘older person’s’ and ‘disabled person’s’) are accepted on all metrobus services.

    There’s no need for a separate ticket, just present your pass to the driver as you do on a regular bus.

    You can use your pass to travel on any metrobus service Monday to Friday from 09:00 – 04:00 the next day and any time on Saturdays, Sundays and public holidays.

  • Children up to the age of 4 travel free.

    Children between the ages of 5 and 15 travel for around half the price of an adult.


ticket prices

Filter by passenger type:

Ticket nameAdultStudent/young person (16-21)Child (5-15)Group (up to five people)
Single

One journey.


Available to buy on the First Bus App, Travelwest Travelcards, iPoints and Tap On, Tap Off (Adult only).

You can buy multiple singles in one transaction for convenience, simply increase the quantity on ticket selection.
£2
£1.50
£1
2-Trip
Any two trips in one day.

Available to buy on the First Bus App and Tap On, Tap Off (Adult only).
£3.5
£2.7
£1.8
Day
Unlimited trips for one day.

Available to buy on First Bus App, Travel Shops, iPoints, Travelwest Travelcards, Payzone, PayPoint and Tap On, Tap Off (Adult only).
£6
£4.5
£3
£12


Valid for up to five people of any age from 9.30am Mon-Fri or all day Sat-Sun & Public Holidays. Only from the First Bus App.
Week
Unlimited journeys for 7 days.

Available to buy on First Bus App, First Bus website, Travel Shops, iPoints, Travelwest Travelcard, Payzone and PayPoint.
£23.5
£17.7
£11.8
Month
Unlimited journeys for a calendar month.

Available to buy on First Bus App, First Bus website, Travel Shops, iPoints, Travelwest Travelcard, Payzone and PayPoint.

You could save on your monthly ticket by subscribing to First Unlimited. Find out more about the Unlimited ticket.
£83.8
£62.9
£41.9
Year
Unlimited journeys for a calendar year.

Available to buy on First Bus App, First Bus website and Travel Shops.
£841
£630.8
£420.5
BristolRider Day
Multi-operator ticket, press on the title to find out more.

Available to buy from Travel Shops, iPoints, Travelwest Travelcards and Payzone. AvonRider also accepted.
£5.30
£3.70
£3.70
BristolRider Week
Multi-operator ticket, press on the title to find out more.

Available to buy from Travel Shops, iPoints, Travelwest Travelcards and Payzone. AvonRider also accepted.
£21.50
£16.50
£16.50
  • English concessionary bus passes (‘older person’s’ and ‘disabled person’s’) are accepted on all metrobus services
  • Children up to the age of 4 travel free with fare paying adults
  • First’s 3-Stop Hop ticket is not accepted on metrobus services

how to buy

with so many ways to do it, buying tickets for metrobus is a breeze…

metrobus is a ‘buy before you board’ service

all tickets must be purchased prior to boarding, except when using Tap On, Tap Off. This makes boarding up to five times faster, for quicker journeys!

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iPoints

metrobus iPoint - The Centre

All metrobus stops have an iPoint at the stop, or nearby, where you can purchase all available tickets for metrobus services as well as many tickets that can be used on other services. Purchases from the iPoint must be made with a bank card or NFC (such as Apple Pay).

If you have a travelwest Travelcard (see below as well as FAQs to find out how to get one), you can use the iPoint to top-up. You can also use the iPoint to collect tickets purchased online from the travelwest site using the side reader (allow two hours before attempting collection).


Tap On, Tap Off

Tap On, Tap Off uses contactless payments to cap our adult bus fares so you’ll never pay more than £5.30 a day or £23 per week, no matter how many journeys you make. Just tap as you get on and off the bus.

Payments are accepted on VISA, Mastercard, Apple Pay (now with Express Mode) and Google Pay.

visa, mastercard, apple pay, google pay
Tap On, Tap Off. Simply tap your contactless device as you get on and off the bus. No ticket needed.
capped pricesFirst Bus & metrobus
single tap£2.20
2 taps£4.30
3 taps or more£5.30
capped Day price
unlimited taps
£5.30
capped Week price*
unlimited taps
£23

*Cap is calculated over 7 days (Monday to Sunday). Please note Tap On, Tap Off may not be your cheapest option and customers should consider mTickets, and if travelling frequently Month/Year tickets.

  • Tap On, Tap Off uses contactless payments to cap adult bus fares so you’ll never pay more than the Day ticket fare for each day you travel, no matter how many journeys you make. And the great news is, the more you travel across 7 days (Monday to Sunday), the cheaper the days become! Just tap when you get on and off the bus and make sure you tap the same contactless card or device each time. Payments are accepted on VISA, Mastercard, Apple Pay (now with Express Mode) and Google Pay.

    You don’t need to choose your ticket type in advance, which is especially useful when you’re not sure how many times you’re going to be using the bus. Tap On, Tap Off covers all First Bus routes in the West of England area, too. For full details of Tap On, Tap Off on First buses, please see the First website.

    If you need any other types of ticket, for example Child, Student or Group tickets, these are only available from the iPoints at bus stops and from the First Bus app.

    For faster journeys, metrobus will remain a Buy Before You Board and Tap On, Tap Off service, and therefore you will still be unable to purchase tickets from the driver.

    Tip: To make sure that the correct account is charged when you pay at a contactless reader, keep the card or device that you want to pay with separate from your other cards or devices.

  • With Tap On, Tap Off, no paper tickets are issued – your card or device acts as your ticket instead. To keep track of your spending, click below to visit the transaction portal. Purchases do not show immediately, but your journey will appear on our online portal within a few hours. Once you’ve logged in, you can see which journeys you’ve made and how much you’ve been charged over the past 90 days.

    Tap On, Tap Off. Check your contactless payments here.
  • Not on the bus on metrobus services. metrobus will remain a Buy Before You Board and Tap On, Tap Off service, and therefore tickets will remain unavailable for purchase from the driver. However, you can still use your card or device at any of the iPoints at metrobus stops to buy the usual range of tickets.

  • The Tap On, Tap Off system is run by First Bus across all metrobus services, m1, m2, m3 and m3x. For further information, including contact details of who can help if there’s been a problem, please see the First website.


First Bus app

The First Bus app allows you to purchase tickets for use on metrobus and store them within the app. Before each journey, you simply load up the ticket, which generates a QR code for scanning on-bus.

Additionally the app will allow you to journey plan and show you timetables and journey information for all First buses; including all metrobus services.

Learn more and get support for the First Bus app on the First Bus website.

woman sitting at bus stop looking at her phone

Travelwest travelcard

metrobus - travelcard being used at iPoint

Tickets purchased from the travelwest website for the first time are sent to you in the post on a Travelcard. Once you have a Travelcard, you can top it up using the travelwest site and then collect the tickets at any iPoint using the side reader (allow two hours before attempting collection), or just take it along with you to any iPoint and top it up there.


PayPoint stores

You can purchase tickets for travel on metrobus using cash at locations all across the region.

paypoint logo

payzone stores

payzone stores

You can obtain a travelwest Travelcard, or top up your existing one for travel on metrobus using cash at locations all across the region.


First’s website

You can purchase tickets for travel on metrobus from First’s website, which are then posted to you.

metrobus - man standing holding a cup of coffee in one hand an a mobile phone in another

First Travel shop at Bristol Bus Station

first bus logo

You can purchase tickets for travel on metrobus by visiting the First Travel shop at Bristol Bus Station.


@metrobusBristol

Published date25/09/2022Published time10:00

Service Update 25th September – 10.00 Diversions are in operation and we currently have delays of up to 20 minutes on the m1. Congestion is starting to build so this is expected to worsen until roads reopen at around 3pm. Thank you for your patience. https://t.co/f073oOzORM

@metrobusBristol

Published date24/09/2022Published time15:29

Tomorrow (25th September) is the Great Bristol Run and many City Centre roads will be closed. The m1 will be diverted for much of the delay and unfortunately, severe delays are expected to the service. Please see full info here: https://t.co/fEjLgQC6qW


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