Major Updates

The Charge Your Car network

You can also use our journey planner to see charge points available in the vicinity of your journey. Note that the journey planner will show charge points for all suppliers in the West of England.

Please keep in mind that some charge points may be privately owned and not available to the public. You must use your judgement when reading the description and title of charge points. 

Charge Your Car

Easily start and stop your charging sessions at any of the Charge Your Car charge points. The following options are available:

Charge Your Car Logo

  • Charge Your Car Smartphone App is available for iPhone and Android platforms and is free to download. The app will help you locate charge points and start and stop charge sessions without the need for the RFID access card. Find out more here.
  • Charge Your Car RFID Access Card costs £20 per annum for the card and registration and allows you to access all Charge Your Car charge points on the network. Find out more here.
  • If you find yourself without your Access Card an are unable to use the Smartphone App, you may also call the IVR PAYG phone line. However, this will have an additional cost. Find out more here.

Please note that Charge Your Car is a Source West partner and is not the only charge point supplier in the West of England.

Frequently asked questions

  • Can I get a charge point at home?

    Yes, and there is help available.

    Government Scheme

    The government will give you £500 off the cost of installing a charge point at home. This discount will be sorted out by the chargepoint company when they install your charger, but if you want to learn more visit the government advice here.

    Western Power Distribution Electric Nation Scheme

    "Electric Nation is seeking to recruit between 500-700 people buying or leasing an electric vehicle (EV) (including pure electric and plug-in hybrids) to take part in the largest trial of its kind. Participants will charge their cars at home using a smart charger which can manage when and how their vehicle battery charges. The findings of the trial will help electricity network operators to manage the effect of the additional load caused by charging EVs on the local electricity network. This is essential for the security of electricity networks in the future and the decarbonisation of the transport sector which is responsible for approximately 21% of the UK’s greenhouse gas emissions". Click here to find out more.

    If you install a home charger, it may be worth switching to an eco tariff, as this may save you money by offering cheaper off-peak electricity. It’s also good for the environment because more off-peak electricity is generated by renewables. To find out more about these tariffs, visit the Energy Saving Trust.

  • How do I report a broken charge point?
    To report a broken charge point in the West of England please contact Charge Your Car.
  • How do I suggest a location for a new charge point?

    To suggest a new location for a charge point in the West of England please send details to info@sourcewest.co.uk.

  • Do I need loads of different charging cables?

    No. Your electric car will come with a charging cable which allows you to charge at home and at public chargers.

    Rapid chargers work slightly differently – they have their own cable which you can use, a bit like a petrol pump.

    Some cars also come with a cable that can plug into a normal 3-pin socket – this isn’t recommended for everyday use, but can be useful as a back-up.

  • How much does charging cost?

    You can fuel an electric car from just 2p per mile – much cheaper than the 10-12p per mile it costs to fuel a petrol or diesel car. If you charge at home overnight you can take advantage of off-peak electricity prices to make further savings on fuel. Speak to your electricity supplier about which tariff is right for you.

    Many of the chargepoints in the UK are currently free to use. Costs for using public chargepoints varies by provider, just as it does with petrol stations. As an example, it costs £6 for a 30 minute rapid charge at one of Ecotricity’s chargepoints, enough to charge a pure electric car to 80% - from nearly empty, that’s much cheaper than filling up a petrol or diesel car.

  • Types of charge points and charging times
    There are three types of charger – rapid, fast and standard. Below you can find a quick summary of the best applications for each type of charger:
    • Rapid – charges to 80% in 30 minutes. Perfect if you’re in a rush, or on a motorway journey. (50 kW for DC units (400V /125A) or 43 kW for AC chargers.)
    • Fast – charges your car in about 4 hours. Perfect while you’re at work, at a Park & Ride, doing the weekly shop, or going to a restaurant or cinema. (7 kW AC charger (32A))
    • Standard – charges your car in about 6 hours. Perfect for charging overnight at home. (3kw AC charger (13A))
For more information visit our Frequently Asked Question page.

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Some of the content on this page, including images, was kindly provided by the Go Ultra Low national website.

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