A modern public transport system for the greater Bristol area

Temporary iPoint ticket machine card payment issue

We are currently experiencing technical issues preventing card payments at metrobus iPoint ticket machines. Please pay with Tap & Cap (on the bus) or the First Bus App. Rest assured payments are being voided so all transactions will be returned to your bank account in the next few days. Apologies for the inconvenience while we resolve the issue.

Face coverings compulsory from 30 November

Following Government’s change to rules, face coverings will become compulsory on our buses from 30 November, unless exempt.

metrobus adopts ‘buy before you board‘ ticketing and limited stopping at key destinations for faster boarding and shorter journey times.

Distinctive metrobus stops feature iPoints, which allow passengers to buy tickets, plan journeys and view live running information for onward services.

photo of an orange and grey metrobus m2 bus at a bus stop
Modern, environmentally-friendly vehicles, have free on-board WiFi and USB charging ports. Plus, an extra set of doors to make it easier to get on and off.
  • All metrobus stops have an iPoint at the stop, or nearby. An iPoint is a combined ticket and information point, which can be used to purchase tickets, plan journeys in the Bristol region and view live running information for all onward services that serve the stop. As well as metrobus services, tickets can also be purchased for use on most services in the Bristol region.

    If you have a Travelwest Travelcard, you can top it up or collect tickets purchased online at the iPoint.

    You can find more information about how to use iPoints on this page.

  • metrobus services use a combination of high quality and environmentally-friendly Euro 6 diesel and biogas vehicles. A Euro 6 engine emits fewer emissions than the average diesel Euro 6 car despite having up to 20 times more capacity. The latest generation of Euro 6 buses emit 95 per cent fewer nitrogen oxide emissions than the previous generation of buses.

    All of this means that metrobus is helping to significantly improve air quality and reduce carbon emissions in the Bristol area.

    All metrobus vehicles have twin doors which speed up journey times by minimising the time spent at stops. The twin doors also make it quicker and easier for people to get on and off, especially those with reduced mobility and parents with pushchairs.

    metrobus vehicles are designed to be accessible for all passengers with spacious entrances and exits, low floors and wide corridors and there is also more leg room than a regular bus.

    All metrobus vehicles have free on-board WiFi and USB charging ports, so you can charge your phone whilst surfing the web on the move!

  • metrobus has made it easier for everyone to get around the greater Bristol area, however you travel.

    We have built new roads in the city centre, south Bristol and north Bristol to speed up journeys for all vehicles and remove traffic from residential roads.

    We’ve created new and improved walking and cycling routes to make it easier and safer to travel on foot or by bike.

    We’ve improved traffic flows at existing junctions and widening roads so that new bus lanes don’t take away space from other traffic.

    We’ve also created improved public spaces in the city centre, including a more fitting environment for the Cenotaph.

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service information

m1 icon


The m1 runs from Cribbs Causeway to Hengrove Park via Patchway, Aztec West, Bradley Stoke, Stoke Gifford, UWE*, Broadmead, the City Centre, Bedminster, Inns Court and Hengrove.

m2 icon


The m2 runs from Long Ashton Park & Ride to the City Centre via Ashton Vale, Ashton Gate, Cumberland Basin, Spike Island, Redcliff Hill, Temple Meads, Cabot Circus and Broadmead.

m3 icon

m3 / m3x

The m3 runs from Emersons Green to the City Centre via Lyde Green Park & Ride, Bristol & Bath Science Park, Emerald Park Industrial Estate, the University of the West of England (UWE), Cabot Circus and the City Centre.

The m3x is an express commuter service based on the m3 route, which doesn’t stop at UWE, Stoke Park or Begbrook.

network map

metrobus network map

This map may not be accessible for people using assistive technology. Please use this contact form if you require assistance.

further information

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Published date02/12/2021Published time10:40

Currently there are issues preventing card payments at metrobus iPoint ticket machines. Please pay with Tap & Cap (on the bus) or the First Bus App. All payments are being voided and will be returned to your bank account in the next few days. Apologies for the inconvenience.


Published date30/11/2021Published time13:15

We are currently experiencing issues with prepaid ticket collections on smartcards at iPoints. Please consider purchasing physical tickets, using Tap & Cap or the First Bus app until the issue is resolved. Apologies for the inconvenience.

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