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Major Updates

Fares

  • How much do Park & Ride tickets cost?
    There are different fares for different locations. Please visit the pages below for more info.

    Bath Park & Ride services

     

    Bristol & South Glos Park & Ride services

  • Do children pay?

    Bath Park & Ride locations

    Accompanied children under 16 travel free (maximum of 5 per adult).  

    Bristol & South Glos Park & Ride locations

    Please see individual Park & Ride pages for fares information.
  • Can I use my older person's bus pass?
    Yes, all Park & Ride locations accept older person's bus passes after 9am from Monday to Friday and all day Saturday. The pass is also accepted on Bath Park & Ride services on Sunday.
  • Are other tickets accepted on P&R services?
    • Park & Ride services in Bath also accept the following tickets: Bath Rider, Avon Rider and Freedom Travelpass
     
    • Park & Ride services in Bristol & South Glos also accept the following tickets: Bristol Rider and Avon Rider
      To see information about all tickets available and accepted, please visit the Park & Ride Tickets and Passes page.
  • Are there student discounts?
    Unfortunately none of the Park & Ride services offer student discounts at this time. However, other services operating on site may offer them. Please check with the operator.
  • How do I get a refund for my P&R season ticket?

    One

    First you must surrender your season ticket card by returning it to the following address:

    ABS Place (City Hall)

    Bristol City Council

    P O Box 3176

    Bristol

    BS3 9FS

    Two

    The amount of the refund is then calculated from the date when the ticket gets to us until the day when the card expires.

    Three

    The amount of the refund is then subject to a £20.00 administration fee.

    General Factors

    • These repayment conditions apply for all requests for a refund.
    • If the payment for a P&R season ticket was made by a company cheque or by a combination of a purchase order/sales invoice the same conditions apply but the method of repayment may differ.
    • If you have paid for a season ticket as an individual and you have made a request for a refund you will be paid the amount that you are owed in the form of a cheque. This will be sent to your home address.
    • It will take at least 7 days for the refund request to be processed and possibly longer depending on the circumstances.

Parking


Travel Planning


Queries about services

  • Timetables displayed at the bus stop
    If this is related to infrastructure, timetables at bus stops and parking, please contact the council using the contacts below. For any other queries please refer to the bus operators' contacts found on each service page.

    Bath Park & Ride locations

    Please contact Bath & North East Somerset Council's Parking Services department on parking@bathnes.gov.uk or 01225 477133  

    Bristol Park & Ride locations

    For issues at Portway or Brislington sites please contact Bristol City Council's Parking Services team on parking.services@bristol.gov.uk
  • The bus did not arrive on time
    Please contact the bus operator. You can find the relevant contacts on this page.
  • My usual stop is closed or has been moved
    Please follow the information displayed at the bus stop.
  • Report something not working at one of the Park & Ride locations
    If this is related to infrastructure, timetables at bus stops and parking, please contact the council using the contacts below. For any other queries please refer to the bus operators' contacts found on each service page.

    Bath Park & Ride locations

    Please contact Bath & North East Somerset Council's Parking Services department on parking@bathnes.gov.uk or 01225 477133  

    Bristol Park & Ride locations

    For issues at Portway or Brislington sites please contact Bristol City Council's Parking Services team on parking.services@bristol.gov.uk
  • I would like to send a comment concerning a bus service or driver
    Please contact the bus operator. You can find the relevant contacts on this page.
  • I lost an item on the bus

    Bath Park & Ride locations

    Please contact Public Transport on 01225 394113 or email public_transport@bathnes.gov.uk  

    Bristol Park & Ride locations

    Please contact the Sustainable Transport team on 0117 9222910

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